SmatBot mobile application is now live on the android play store. Your live agents can now answer user queries on the go.
Organise your live chat agents based on their roles and responsibilities like sales, support, tech etc.
Let users and live agents comfortably share files between them.
Create a user with the role 'Supervisor' to monitor and manage your live agents in real-time.
Set a limit on the number of simultaneous chats a live chat agent can handle.